Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your standard shipping times for large furniture items?
Most large furniture items are delivered via our white-glove service within 7 to 14 business days, depending on your location and item availability.
Do you offer assembly services upon delivery?
Yes, we offer professional assembly for an additional fee. You can select the 'White Glove Delivery & Assembly' option during the checkout process.
What is your return policy for furniture?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply, and custom-made or final sale pieces are non-returnable.
Are your wood products made from sustainable materials?
We are committed to sustainability. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed wood sources to ensure environmental responsibility.
Do you provide fabric swatches before I make a purchase?
Absolutely. You can request up to five free fabric or leather swatches through our website to help you choose the perfect texture and color for your space.
Does my furniture come with a warranty?
Yes, all our furniture includes a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.